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Customer Service
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Displaying 31 - 40 of 2320
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Meet a Mentor

Meet a SCORE Mentor!
Learn how our Mentor team can help you with starting your new business or expanding your existing enterprise. Mentoring is always free of charge and provided by a team that has business management and/or ownership experience.

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Tibi Ellis

Managing a Business
Business Plan - Strategic Planning
Customer Relations
Customer Retention
Employee Retention
Sales Strategies

In the News
Obtaining good feedback from your customers with SCORE's Expertise
As the speed of communications, social media, and digital marketing continue to increase in impact, business owners and product developers need to gain market feedback faster than ever to remain viable and seek growth.
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Steve Weber

Engineering, Product Development and Manufacturing

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Lauren K Calahan

Clients would say that my talent is in listening carefully enough to understand all the hats you wear in your life, and intentionally focus on your holistic success, not just the success of your business. After all, your health, and the health of your family, is as fundamental a measurement of success, as the success of your business.

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From Disappointment to Surprise: A Tale of Exceptional Customer Service

Many years ago, my wife purchased a bicycle air pump for me to use on my log splitter, chipper tractor, and tractor-cart tires.  The pump consisted of a half-inch threaded rubber insert which the tire valve was screwed into.  Over the years this worked well.

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Women's Roundtable

Please join us and discover the strength behind building a strong network, and see how today's businesswomen are accomplishing more than ever before.

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Perfecting Your Sales Conversation

Closing customers is hard work. Closing them consistently is even harder. The Perfecting Your Sales Conversations workshop will teach you the 8 key steps in a successful sales conversation. Improve your close rate by learning what each step is, why it’s important, and what your objective is with each step. Once you understand the goals for each step in the sales conversation, you will be able to better guide the conversation and move your prospect beyond the “interest” and “consideration” phases in your sales funnel and toward commitment.

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7 Best Negotiating Tips

Negotiation is not a competition. It’s an opportunity to achieve more and build better relationships. Learn them once and use them for a lifetime.

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Black in Business 2024

Local Black Entrepreneurs, Business Owners, Educational and Lending Institutions Team Up to Present the Second Annual “Black In Business” Event To Help Aspiring Black Entrepreneurs and Black Business Owners Succeed.


CONNECT
712 H St NE PMB 98848
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Washington, DC 20002
1-800-634-0245

Copyright © 2024 SCORE Association, SCORE.org

Funded, in part, through a Cooperative Agreement with the U.S. Small Business Administration. All opinions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

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